Got a grievance? Getting to know the National Contact Points

Kathryn Dovey of the OECD talks to On The Level’s Bill Below about the National Contact Points (NCPs) for Responsible Business Conduct — the unique grievance mechanism created to address and resolve cases of potential non-compliance to the OECD Guidelines for Multinational Enterprises.

To date, over 400 cases have been handled by NCPs covering 35 OECD countries and 13 non-OECD countries. If it sounds technical, it’s not. NCPs are addressing and resolving issues in the areas of human rights, business responsibility, anti-corruption and much more.